Privacy

Who we are

Haven is made by Amrit Rai, an individual developer based in India. "We" and "us" on this page mean Haven. Questions about your data go to help@sheltered.app.

What stays on your Mac

Haven does its work on your Mac. These never leave it:

• The apps and websites you use, and how long you spend in each.
• Your screen time, scores, streaks, focus sessions and insights. Haven keeps about 120 days of history.
• Your blocks, schedules and limits as you change them after setup, and Haven's own enforcement log.
• The address of the browser tab you're on. Haven reads it, with your permission, only to check it against your blocks.

This data lives in a folder in your Mac's Library. Uninstalling Haven from its settings deletes it, along with Haven's saved sign-in.

What we keep on our servers

• Your account: the email address, name and profile picture from the Apple or Google account you sign in with.
• Your setup: when you finish setting up Haven (or the quiz on this website), we save your name, your goal, your answers, and the plan Haven made, including the first apps and websites you chose to block and when. This lets a new Mac restore your plan instead of asking again.
• Your plan status: which plan you're on, whether it's active, when it renews or ends, and the links to manage it. These come from our payment provider.
• A few timestamps: for example when you last signed in on a Mac and when you started a checkout, so we can keep your access in sync and limit abuse.

We use this only to run Haven: to sign you in, to know your plan is active, and to restore your setup.

Payments

Payments are handled by Whop. Your card details go to Whop, never to us. Whop tells us which plan you bought and whether it's active, linked to your Haven account. Whop's own terms and privacy policy apply to the purchase.

This website

• No analytics, no advertising pixels, no tracking across sites.
• Sign-in is run by Clerk, which sets the cookies that keep you signed in. Clerk loads only on the pages that need an account: sign-in, pricing, your account and checkout.
• The quiz saves your answers in your own browser so you don't lose them. They reach our servers only if you sign in.

The companies that help us

We share data only with the services Haven runs on, and only what each one needs:

• Clerk: accounts and sign-in with Apple and Google.
• Whop: payments, receipts, renewals and refunds.
• Neon: our database, hosted in the United States.
• Cloudflare: hosts this website and our servers. Like any web host, it handles your IP address to deliver pages.

The Mac app also checks our website once a day for updates. That check sends nothing about you beyond what any web request carries.

We don't sell your data, and we don't share it with advertisers or data brokers.

How long we keep it

We keep your account data for as long as you have an account. When you delete your account, we delete your profile and plan records from our database, and your account with Clerk. Whop keeps its own payment records, as the law requires of payment providers.

Deleting your account

You can delete your account at any time, from the Haven app's settings or from your account page on this website. Deleting it turns off any renewal first, then removes your data as described above. A Lifetime plan and any paid time left are lost with the account.

You can also write to help@sheltered.app to ask what we hold about you, to correct it, or to delete it.

Children

Haven isn't made for children under 13, and we don't knowingly collect data from them. If you're under 18, use Haven with a parent or guardian's permission. If you believe a child under 13 has given us their data, write to us and we'll delete it.

Changes

If we change how we handle your data, we'll update this page and the date at the top. For a significant change, we'll tell you in the app or by email before it applies.