Terms

Who we are

Haven is made by Amrit Rai, an individual developer based in India. "We" and "us" mean Haven; "you" means the person using it. Write to help@sheltered.app with any question.

Plans and prices

Haven is paid from day one. There's no free tier and no trial. Every plan includes every feature:

• Monthly: $9.99 a month, renewing automatically until you cancel.
• Yearly: $49.99 a year, renewing automatically until you cancel.
• Lifetime: $199 once, with no renewals.

Prices are in US dollars and include tax. One plan covers every Mac you sign in to with the same account, and Haven for iPhone when it's released.

Billing, renewals and cancelling

• Payments are processed by Whop, and Whop's buyer terms apply to the purchase.
• Monthly and Yearly renew automatically at the end of each period until you cancel.
• You can cancel anytime from your account page. You keep Haven until the end of the period you've paid for, and you won't be charged again.
• If a renewal payment fails, Haven gives you a short grace period to fix it before access ends.
• If we ever change a price, it won't apply to a period you've already paid for, and we'll tell you before your next renewal.

Refunds

If Haven isn't working for you, write to help@sheltered.app and we'll look at each request fairly. Refunds are paid back through Whop to your original payment method. This doesn't limit any right to a refund you have under the law where you live.

Your licence

While your plan is active, you may install and use Haven on Macs you own or control, for yourself. Haven, its design and its code remain ours. Please don't copy, resell, reverse engineer or redistribute the app, or try to get around its paywall.

Your account

• You sign in with Apple or Google. Keep that account secure; you're responsible for activity on it.
• One account is for one person. Please don't share it.
• If you're under 18, use Haven with a parent or guardian's permission. Haven isn't for children under 13.
• You can delete your account anytime, which stops any renewal. A Lifetime plan and any paid time left are lost with the account.

Blocks you choose, including Hardcore

Haven blocks the apps and websites you choose, on the schedule you set. Some settings are designed to be hard to undo. A Hardcore block can't be paused, edited or quit until it ends, apart from Haven's limited emergency options.

You choose these settings yourself. Before you start a block, make sure you won't need what it blocks. We're not responsible for anything you miss, or any loss, because a block you set was doing its job.

Haven isn't a parental control or security tool, and it isn't designed to stop a determined person.

Fair use

Don't use Haven or this website to break the law, to attack or overload our servers, or to interfere with other people's use. We may suspend an account that does.

What Haven promises, and what it doesn't

We work hard to make Haven reliable, and we fix problems quickly. But Haven is provided "as is". Apple, the browsers and other apps change, and we can't promise Haven will block every app, website or feed in every case, or work without interruption.

The numbers Haven shows, like time given back or years on a screen, are estimates to motivate you, not guarantees. Haven isn't medical or mental health advice.

Our liability

To the extent the law allows, we're not liable for indirect or consequential losses, such as lost profits, data or opportunities. Our total liability to you for any claim is limited to what you paid us for Haven in the 12 months before the claim. Nothing here limits liability that can't be limited by law.

Changes and ending

We may update these terms as Haven grows. We'll change the date at the top, and for a significant change we'll tell you in the app or by email before it applies. You can stop using Haven and cancel anytime.

Law

These terms are governed by the laws of India. Any dispute goes to the courts of Maharashtra, India, unless the law where you live gives you the right to bring it there.